Privacy Policy

PRIVACY POLICY

Applied at Yofatik.ai website

1. Purpose and scope of information collection

Yofatik.ai collects customers’ personal data for the following purposes:

- Provide and operate AI services according to customers’ needs

- Improve the experience when using the system (AI image, AI video, AI voice, AI SEO, automation tools, etc.)

- Analyze usage behavior to improve service quality and optimize system performance

Information collected may include: full name, email, phone number, access data (IP address, cookies, behavior on the website).

2. Scope of information use

Customer information is used in the following cases:

- Establish, manage, and operate the registered AI services

- Send reports, security alerts, or policy change notifications

- Provide technical support and respond to customer requests

- Send emails/messages introducing new features

Yofatik.ai is committed not to sell, share, or exchange personal information with any third party, except in cases of:

- Having the customer’s consent

- Requests from competent legal authorities

- Necessary technical partners to support operation

3. Information security and storage

- Data is encrypted and stored on internationally standardized secure systems.

- There are strict control mechanisms to prevent unauthorized access, use, or disclosure.

We commit:

- Not to disclose personal information without legal requirements

- Not to use data beyond the announced scope

- Strict disciplinary action against employees who violate security regulations

4. Customer rights

Customers have the right to:

- Check, edit, and update the personal information provided

- Request deletion of data when no longer using the service

- Request detailed information of the personal data being processed

All requests can be sent to email: support@yofatik.ai

5. Commitments & responsibilities

- We only collect necessary information and are transparent about the purpose of use

- Always ensure privacy and data security for customers

- If data leakage or loss occurs due to system errors or cyberattacks, Yofatik.ai will notify within 72 hours and coordinate to handle promptly to minimize damage.