PRIVACY POLICY
Applied at Yofatik.ai website
1. Purpose and scope of information collection
Yofatik.ai collects customers’ personal data for the following purposes:
- Provide and operate AI services according to customers’ needs
- Improve the experience when using the system (AI image, AI video, AI voice, AI SEO, automation tools, etc.)
- Analyze usage behavior to improve service quality and optimize system performance
Information collected may include: full name, email, phone number, access data (IP address, cookies, behavior on the website).
2. Scope of information use
Customer information is used in the following cases:
- Establish, manage, and operate the registered AI services
- Send reports, security alerts, or policy change notifications
- Provide technical support and respond to customer requests
- Send emails/messages introducing new features
Yofatik.ai is committed not to sell, share, or exchange personal information with any third party, except in cases of:
- Having the customer’s consent
- Requests from competent legal authorities
- Necessary technical partners to support operation
3. Information security and storage
- Data is encrypted and stored on internationally standardized secure systems.
- There are strict control mechanisms to prevent unauthorized access, use, or disclosure.
We commit:
- Not to disclose personal information without legal requirements
- Not to use data beyond the announced scope
- Strict disciplinary action against employees who violate security regulations
4. Customer rights
Customers have the right to:
- Check, edit, and update the personal information provided
- Request deletion of data when no longer using the service
- Request detailed information of the personal data being processed
All requests can be sent to email: support@yofatik.ai
5. Commitments & responsibilities
- We only collect necessary information and are transparent about the purpose of use
- Always ensure privacy and data security for customers
- If data leakage or loss occurs due to system errors or cyberattacks, Yofatik.ai will notify within 72 hours and coordinate to handle promptly to minimize damage.
